FAQs

How long does it take to receive my video invitation?

Your video will be delivered via email within 12 to 2 days, though we typically deliver in under 24 hours. For self-editable Canva templates, you’ll receive a PDF link to access and edit your invitation immediately after purchase.

Can I preview a video invitation before buying?

Absolutely! Each product description includes a link to watch a sample video so you’ll know exactly what you’re purchasing.

Can I make changes to my custom-edited video invitation after I receive it?

Yes! If your party details change, let me know within 30 days of purchase, and I’ll update the video free of charge.

What video quality can I expect?

All invitations are in MP4 Format, HD1080x1920 pixel (vertical video), with durations ranging from 35 to 60 seconds, perfect for capturing attention.

How can I send the video invitation to my guests?

You can share the video through text messages, Facebook messages, WhatsApp, or email. You can also upload it as a private video on YouTube and send the link to guests.

What information do I need to provide for a custom-edited video invitation?

For custom invitations, I need your child’s name, age, party date, time, location, RSVP details, a photo (optional), and any extra info you'd like included. Your email is also required for sending the completed video.

Can I use the self-editable Canva template more than once?

Absolutely! You have unlimited access to the template, allowing you to edit and download it as often as you’d like.

How do I edit the invitation template?

Once purchased, you’ll instantly receive a PDF file with a link to edit your template on Canva or Corjl. You can customize all text fields such as name, age, date, and location.

Can I print the invitation myself?

Yes, you can print the invitation at home or at any local print shop. For best results, we recommend printing on 8.5x11 inch (letter size) glossy photo paper.

Can I share the invitation digitally?

Absolutely! After editing, you can download the invitation as a JPG and send it via email, WhatsApp, or social media.

Can I get a refund or exchange?

Since our products are digital, we do not offer refunds or exchanges. Please reach out if you encounter any issues, and we’ll be happy to assist.